Cancellation & Refund Policy — WebScale360
WebScale360 aims to ensure complete satisfaction with every project. This policy outlines refund eligibility, the cancellation process, and applicable timelines for website development and digital marketing services.
Refund Eligibility by Project Stage
- Before Work Commences: Full refund of deposit minus a 5% administrative fee.
- Design Phase (0–30%): Up to 75% refund of amount paid.
- Development Phase (30–60%): Up to 50% refund of amount paid.
- Final Phase (60%+): Refunds assessed case-by-case based on work completed.
- After Delivery: No refund once the final deliverable has been approved.